FAQs

Turnaround times for Art Prints are 1-2 weeks at the moment. Pre-orders Turnaround are 2-4 weeks depending on quantity of orders.

Updates on Covid:
We're doing our best to get your orders out safely and on time, but during these unprecedented times delays can happen. We work with production partners and shipping carriers who are seeing delays due to COVID. You may notice longer fulfillment times that can be anywhere from 10-14 days (which excludes weekends and holidays).

Returns and Refunds:

Shirt designs are manufactured through a third party printer, therefore the only acceptable returns are damaged or misprinted items. There are no exchanges for ordering incorrect sizing. If you have any questions regarding a return that is not answered please email at katie@katielynnartco.com.

Caring instructions for shirts:
Wash inside out and do not iron direction on design due to the printing process. 

Handprinted bandanas: Wash on Delicate or hand wash. Line dry and warm iron if needed. Bandanas will soften and stretch over time. Some fading may happen, adding to the unique characteristics of the design. Printing ink adheres to the fibers of the bandana so it will continue to soften over time. 

 

Brand Partners:
Currently not accepting brand partners at this time.

For any additional questions please do not hesitate to email at katie@katielynnartco.com